Retail Online Chat Support Specialist – Entry Level (Fully Remote): As a vital link between our brand and customers, you’ll provide exceptional service through live chat. Your role involves addressing inquiries, resolving issues, and ensuring a seamless shopping experience. With a focus on empathy and efficiency, you’ll assist customers in navigating our platform, offering product insights, and fostering loyalty. This fully remote position requires strong communication skills, adaptability, and a passion for helping others in a dynamic retail environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.