Retail Online Customer Service Representative – Chat Support: Engage with customers through live chat to provide exceptional service and resolve inquiries efficiently. Assist with product information, order tracking, and troubleshooting, ensuring a seamless shopping experience. Maintain a friendly and professional demeanor while multitasking in a fast-paced environment. Collaborate with team members to enhance customer satisfaction and contribute to continuous improvement. Adapt to evolving company policies and technology, demonstrating a proactive approach to problem-solving and a commitment to customer-centric service.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.