Retail Chat Support Specialist (Remote / Entry Level / Flexible Hours): Deliver exceptional customer service by assisting shoppers with inquiries, product information, and order issues through live chat. Maintain a friendly and professional tone while resolving concerns efficiently. Collaborate with team members to enhance customer satisfaction and ensure seamless shopping experiences. Adapt to various retail platforms and stay updated on product offerings. Ideal for individuals seeking flexible hours and remote work, with opportunities for growth in a dynamic retail environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.