Retail Client Success Manager: As a Retail Client Success Manager, you’ll be the frontline ambassador for our brand, ensuring seamless customer experiences. You’ll assist clients with inquiries, resolve issues, and provide product insights, all while maintaining a friendly and professional demeanor. Your role involves active listening, empathy, and effective communication to foster client satisfaction and loyalty. Join our dynamic team to enhance customer journeys and contribute to our mission of delivering exceptional retail service.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.