Retail Customer Engagement Specialist: As a Retail Customer Engagement Specialist, you will be the friendly face and voice of our brand, assisting customers with inquiries, resolving issues, and providing product information. Your role involves maintaining a positive customer experience through effective communication and problem-solving skills. You will collaborate with team members to ensure seamless service and contribute to a welcoming environment. This entry-level position offers growth opportunities for those passionate about customer satisfaction and retail excellence.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.