Retail Customer Success Representative – Chat Support, No Calling (Entry Level / No Experience): Join our dynamic team as a Retail Customer Success Representative, where you’ll engage with customers through chat to provide exceptional support and solutions. Your role involves addressing inquiries, resolving issues, and ensuring a seamless shopping experience. With a focus on empathy and efficiency, you’ll build lasting relationships and contribute to customer satisfaction. No prior experience is needed; just bring your enthusiasm and a passion for helping others.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.