Retail Digital Communications Social Media Assistant – Entry Level: Engage with customers across social media platforms, providing prompt and friendly support. Assist in managing online inquiries, resolving issues, and enhancing customer satisfaction. Collaborate with the team to create engaging content and maintain a positive brand image. Monitor social media trends and feedback to improve communication strategies. Ideal candidates are tech-savvy, possess excellent communication skills, and have a passion for customer service. Join us to build meaningful connections and drive our brand’s digital presence forward.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.