Retail Digital Customer Support Specialist – Entry Level: As a vital link between our brand and customers, you will provide exceptional online support, addressing inquiries and resolving issues with efficiency and empathy. Your role involves engaging with customers via chat, ensuring a seamless shopping experience, and maintaining brand loyalty. You will collaborate with team members to enhance service quality and contribute to a positive digital environment. Strong communication skills and a passion for customer satisfaction are essential for success in this dynamic position.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.