Retail Digital & Social Media Specialist (Entry Level / No Experience): Join our dynamic team to enhance customer experiences through digital platforms. Engage with customers across social media, providing timely responses and fostering brand loyalty. Collaborate with marketing to create compelling content and drive online presence. Monitor trends and feedback to improve service strategies. No prior experience required; bring your enthusiasm and willingness to learn. Develop skills in digital communication and customer engagement while contributing to our innovative retail environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.