Retail Entry-Level Live Chat Support Specialist: Engage with customers in real-time, providing exceptional service and resolving inquiries efficiently. Utilize strong communication skills to assist with product information, order tracking, and troubleshooting. Maintain a friendly and professional demeanor, ensuring a positive customer experience. Collaborate with team members to enhance service quality and share insights. Adapt quickly to new tools and technologies, demonstrating a proactive approach to problem-solving. Uphold company values and contribute to a supportive, customer-focused environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.