Retail Entry-Level Social Media Chat Agent (Part-Time / Work from Home): Engage with customers through social media platforms, providing prompt and friendly assistance. Address inquiries, resolve issues, and enhance customer satisfaction while maintaining brand voice. Collaborate with team members to ensure consistent messaging and support. Utilize problem-solving skills to navigate diverse customer interactions. Stay updated on product knowledge and social media trends. Ideal for tech-savvy individuals with strong communication skills seeking flexible, remote work in a dynamic retail environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.