Retail Help Desk Support – Entry Level / Remote: Provide exceptional customer service by assisting clients with inquiries and resolving issues efficiently. Utilize strong communication skills to guide customers through product features, troubleshoot problems, and ensure satisfaction. Collaborate with team members to enhance service quality and maintain a positive brand image. Adapt quickly to new technologies and processes in a fast-paced retail environment. Demonstrate empathy, patience, and a customer-first attitude while working remotely, ensuring seamless support across various digital platforms.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.