Retail Live Chat Customer Support Specialist (No Phone): Engage with customers through live chat, providing prompt and friendly assistance. Address inquiries, resolve issues, and offer product recommendations to enhance the shopping experience. Maintain a positive and professional tone, ensuring customer satisfaction. Collaborate with team members to improve service quality and efficiency. Stay updated on product knowledge and company policies. Ideal for individuals with strong communication skills, attention to detail, and a passion for helping others in a fast-paced retail environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.Â
If you can start right away please apply below.