Retail Online Chat Support Specialist (Entry Level): Engage with customers in a dynamic online retail environment, providing prompt and friendly assistance. Address inquiries, resolve issues, and ensure a seamless shopping experience. Collaborate with team members to enhance service quality and maintain customer satisfaction. Utilize problem-solving skills to navigate diverse challenges, while upholding company values. Adapt to evolving technologies and product offerings, contributing to a positive brand image. Ideal for individuals eager to develop communication skills and grow within the retail industry.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.