Retail Online Customer Support Specialist – 100% Remote: As a dedicated support specialist, you’ll engage with customers via chat, providing prompt and friendly assistance. Your role involves resolving inquiries, guiding users through online processes, and ensuring a seamless shopping experience. You’ll collaborate with team members to enhance service quality and maintain customer satisfaction. Strong communication skills, empathy, and a passion for helping others are essential. Join us to make a difference in the online retail world from the comfort of your home.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.