Retail Online Social Media Assistant: Join our dynamic team as a Retail Online Social Media Assistant, where you’ll engage with customers through social media platforms, providing exceptional support and fostering brand loyalty. You’ll manage inquiries, resolve issues, and share product insights, all while working remotely. This entry-level role requires strong communication skills, creativity, and a passion for social media. No phone calls involved, just a vibrant digital environment where you can grow and make a difference in customer experiences.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.Â
If you can start right away please apply below.