Retail Overnight Customer Care Specialist – Chat Support (Entry Level): Join our dynamic team as a night owl, providing exceptional chat support to our valued customers. You’ll handle inquiries, resolve issues, and ensure a seamless shopping experience, all while working in a supportive environment. Your role involves active listening, quick problem-solving, and maintaining a friendly, professional demeanor. Perfect for those who thrive in a nocturnal setting and are eager to make a difference in customer satisfaction. No prior experience required, just a passion for helping others.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.