Retail Overnight Live Chat Support Agent – Remote / Entry-Level: As a vital link between customers and our brand, you will provide exceptional support during overnight hours. Engage with customers via live chat, addressing inquiries, resolving issues, and ensuring a seamless shopping experience. Your role requires strong communication skills, empathy, and the ability to multitask in a fast-paced environment. Join our dynamic team and contribute to enhancing customer satisfaction while working remotely. No prior experience needed; training provided.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.