Retail Remote Chat Assistant / Content Moderator: As a vital team member, you’ll engage with customers through chat, providing exceptional support and ensuring a seamless shopping experience. You’ll moderate content to maintain a positive environment, addressing inquiries and resolving issues efficiently. With a focus on empathy and clear communication, you’ll uphold company standards while fostering customer satisfaction. This entry-level role offers growth opportunities, requiring no prior experience, just a passion for helping others and a keen eye for detail.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.