Retail Remote Chat Moderator: As a Retail Remote Chat Moderator, you’ll engage with customers online, providing prompt and friendly assistance. Your role involves answering inquiries, resolving issues, and ensuring a seamless shopping experience. You’ll maintain a positive brand image while navigating various platforms. Strong communication skills and a customer-centric approach are essential. You’ll collaborate with team members to enhance service quality and contribute to a supportive virtual environment. This entry-level position offers growth opportunities in a dynamic retail landscape.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.