Retail Remote Customer Chat Support Specialist – Entry Level: As a vital link between our brand and customers, you’ll provide exceptional service through chat, addressing inquiries, resolving issues, and ensuring satisfaction. Your role involves understanding customer needs, offering solutions, and maintaining a positive brand image. With a focus on clear communication and empathy, you’ll contribute to a seamless shopping experience. This entry-level position offers growth opportunities and requires a proactive attitude, attention to detail, and a passion for helping others.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.