Retail Remote Customer Service Representative (Chat): As a vital link between our brand and customers, you’ll provide exceptional support through chat. Your role involves addressing inquiries, resolving issues, and ensuring a seamless shopping experience. With a focus on empathy and efficiency, you’ll guide customers through product selections, order processes, and troubleshooting. Your ability to communicate clearly and patiently will enhance customer satisfaction and loyalty. Join us to be the friendly, knowledgeable voice that makes shopping delightful and stress-free.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.