Retail Text Chat Operator (Fully Remote): Engage with customers through text-based communication, providing exceptional support and resolving inquiries efficiently. Utilize problem-solving skills to address product questions, order issues, and general concerns. Maintain a friendly and professional tone, ensuring customer satisfaction and loyalty. Collaborate with team members to enhance service quality and share insights. Adapt to various retail scenarios, demonstrating flexibility and quick thinking. Embrace continuous learning to stay updated on product offerings and company policies, contributing to a seamless shopping experience.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.