Retail Text Chat Support Agent (Remote / Entry Level): Join our dynamic team as a Retail Text Chat Support Agent, where you’ll engage with customers to provide exceptional service and resolve inquiries efficiently. Utilize your communication skills to assist shoppers, ensuring a seamless online experience. This remote position offers flexibility and growth opportunities, perfect for those eager to start their career in customer support. Embrace the chance to make a difference, one chat at a time, in a supportive and innovative environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.